Return & Refund Policy

This Returns & Refund Policy applies to purchases made from ABE Football Store (BISSO Enterprise - KT0560645-T) through www.abefootball.com.

This policy is designed in accordance with the Consumer Protection Act 1999 of Malaysia and does not limit your statutory consumer rights.

1. Eligibility for Returns

Returns are accepted only if the item:

Items must be unused, unworn, and returned in original condition with original packaging and proof of purchase.

The following items are generally not eligible for return:

This does not affect your rights where goods are defective or not as described under Malaysian law.

To request a return, please contact us within a reasonable timeframe after receiving your order by emailing abefootball.store@gmail.com.

Please include your order number, reason for return, and supporting photos (if applicable).

Returns sent without prior approval may not be accepted.

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed using the original payment method within a reasonable timeframe.

Exchanges are subject to product availability. If an exchange is not available, a refund may be offered instead.

Customers may be responsible for return shipping costs unless the item is confirmed to be defective, damaged, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

If you have not received a refund after the approved timeframe, please check with your payment provider or bank before contacting us.

For return or refund enquiries, please contact:

Business Name: ABE Football Store (BISSO Enterprise - KT0560645-T)

Email: abefootball.store@gmail.com

Phone Number: +6019-3993355

Operating in: B-205, Kondo Derozelle, Kota Damansara, 47810 Petaling Jaya, Selangor